Menzies Aviation and Wipro celebrate MACH go-live

Bucharest is the first Menzies Aviation station to go-live with MACH. Image: Menzies/Wipro

MACH stands for Menzies Aviation Cargo Handling (MACH) cargo management system and the result of a year-long collaboration with Wipro to seriously upgrade the handler’s cargo management processes. A combination of Wipro’s technology and Menzies’ air cargo operations expertise, MACH is “a pioneering, end-to-end cargo management system [set] to transform Menzies operations across the network.” It offers an easy-to-use, modern user interface (UI) and because it is cloud-based, can be accessed “from anywhere, anytime and on any device, providing real-time insights and data.” Menzies’ team at Bucharest Otopeni Airport (OTP) in Romania, celebrated the first successful launch on 12DEC23. Ten more locations will have followed by the end of Q1/24: Macau/China, Wellington, Christchurch and Auckland in New Zealand, Sangster Intl. and Kingston Jamaica in Jamaica, Ontario, Vancouver, Calgary in Canada, Amman in Jordan. All other Menzies stations will receive MACH by the end of 2024. It operates from a ‘single source of truth’ which automatically transfers across the system, leading to improved data accuracy. MACH seamlessly integrates to other systems, resulting in simpler, more standardized processes. It generates bespoke solutions where required, creating and automating checklists for specific tasks. Warehouse staff receive customized training relevant to their role.

Beau Paine, Global Head of Cargo, Menzies Aviation, stated: “It is said, technology is best when it brings people together and we are very proud of the accomplishments of our team and Wipro over the last 12 months. We can’t wait to accelerate the implementation plan in continuing to roll out MACH across the wider network in the months to come.”

Rory Fidler, VP Cargo Technology, Menzies Aviation, added: “In just 13 months, we have achieved an incredible feat, which has been underpinned by hard work. From a six-page briefing document to five million lines of code, 3,000 test scripts and more, we are excited to develop a truly innovative platform for the Menzies Cargo Network.”

Subha Tatavarti, Chief Technology Officer, Wipro Limited, concluded: “In partnership with Menzies, we built a modern, scalable solution that will not only cater to one of the world’s leading cargo handlers, but will open the door to building an industry-changing aviation platform. We look forward to our continued success with Menzies.”

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