CACC Cargolinx opts for HLT’s Hermes SaaS Ecosystem

Building on a business relationship that already exists since 12 years, CACC Cargolinx and Hermes Logistics Technologies (HLT) recently signed a new, five-year agreement that will see the software provider roll out its newest, cloud-based cargo management system (CMS) – Hermes 5 SaaS Ecosystem – across CACC Cargolinx’s operations at Cairo International Airport in time for summer 2024. Prior to this move, the two companies collaborated closely to establish requirements so that the delivered solution is customer-specific and designed to grow with the organization. This upgrade will bring about even greater process efficiencies and digital progress for CACC Cargolinx, which is also set to benefit from a number of integrations and solutions from the Hermes pay-as-you-go Ecosystem, such as Hermes Business Intelligence, Hermes Track & Trace and Hermes Integration (API). With Hermes 5, CACC Cargolinx gains transparency on areas of improvement: “The upgrade will […] address all existing process gaps, and implement best-practice approaches to address anticipated future needs for its operations in Cairo and beyond.”

Cloud-based upgrade for greater efficiency. Image: CACC Cargolinx

Yuval Baruch, Chief Executive Officer (CEO), HLT, commented: “We have undertaken a very thorough scoping study with CACC Cargolinx, deploying our air cargo experts to uncover not only the company’s existing requirements but also those expected in the future, and we have tailored our solution, ensuring it is future-proofed. This project demonstrates our commitment to collaborating with our customers and our detailed approach to SaaS migrations, particularly when it comes to factoring in future innovation – it all comes down to delivering greater operational efficiency that will support business growth for the longest possible term.”

Ahmed Fahmy, Chief Technology Officer, CACC Cargolinx, said: “CACC Cargolinx is committed to delivering advanced logistics operations at Cairo International Airport, and our investment in the Hermes Ecosystem represents a significant step forward in our digitalization roadmap. We are committed to providing our customers with the most efficient and reliable cargo handling services possible […] HLT’s cloud-based SaaS ecosystem will allow us to drive even greater efficiencies for our airline customers both here in Cairo and beyond. The end-to-end solution integrates easily with both our existing and planned systems and we expect the Business Intelligence add-on to provide a more robust foundation for us to take another step forward with our predictive capacities on operational and commercial matters.”

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