Two digital channels on offer and in collaboration with WebCargo by Freightos. The latter helped developed United Cargo’s own “state-of-the-art self-service online cargo portal” and has now also gained the airline as a further capacity provider on the WebCargo digital cargo booking platform. Not only do United Cargo’s customers have two booking options now, but also all other WebCargo users can access United Cargo’s capacities, too. The roll-out has already taken place for customers in Belgium, France, Germany, the Netherlands, Switzerland, and the United Kingdom, and will continue later this month, to encompass the U.S. and Canada, too.
Jan Krems, United Cargo President, said: “Our customers are seeking new ways to communicate and book with us. The enhanced booking functionality on our website, along with our participation in the WebCargo marketplace, are two new booking options for our customers. It’s another step forward in delivering an even better customer experience. We are excited about these advancements and our collaboration with the WebCargo team spanning both our portal and the WebCargo platform.”
Manuel Galindo, Chief Revenue Officer at Freightos, commented: “We’re thrilled to have partnered with United Cargo in support of its mission to deliver a world-class customer digital experience. It’s no secret, there is a rapid adoption of eBookings, particularly across Europe and the Americas. By combining United Cargo’s booking portal with the thousands of forwarders on the WebCargo and 7LFreight booking platform, forwarders large and small can now access United Cargo services 24/7, wherever they choose.”
