The relationship between the Turkish carrier and the Viennese airport dates back to 1961. 65 years on, and good things are still happening. The two have just signed a comprehensive ground handling contract covering everything from passenger care to baggage and aircraft handling. It is a five-year contract, running until 2030, that ensures Turkish Airlines’ five daily flights between Vienna and Istanbul, run smoothly, safely and efficiently. As the press release states, those flights link Austria to meanwhile one of the world’s largest aviation hubs, not to mention ‘smartIST’ cargo hubs. Quite aside from the over half a million passengers flying with Turkish Airlines via Vienna every year, the opportunities the airline’s belly capacity offers for cargo are very attractive and Vienna Airport will be kept busy delivering cargo handling services, including temperature-controlled freight such as pharmaceutical products – something it prides itself on, given its specialized pharma infrastructure.
Julian Jäger, Joint CEO and COO of Vienna Airport, stated: “Turkish Airlines is one of our most valued airline partners and the fifth-largest airline at Vienna Airport. The decision to choose Vienna Airport as its handling partner is a clear sign of confidence in the quality and reliability of our operational services. As the largest ground handling provider on site, we stand for efficient processes, our ground handling teams deliver top performance every day – which is precisely what makes Vienna one of the most punctual hubs in Europe.”
Serkan Özbüyükyörük, General Manager Austria at Turkish Airlines, commented: “As the airline connecting Vienna to more countries than any other carrier through our İstanbul hub, we see this five-year ground handling agreement as a strategic enabler of reliability and service excellence. We are glad to deepen our long-standing partnership with Vienna Airport and continue setting the standard for premium aviation in Europe, as the Best Airline in Europe. Turkish Airlines is committed to delivering superior quality at every touchpoint, and this expanded partnership reinforces that commitment through 2030.”
Michael Zach, Senior Vice President Ground Handling and Cargo Operations at Vienna Airport, concluded: “Turkish Airlines stands for premium quality in international aviation, a claim which perfectly fits our performance orientation. We ensure smooth-running operations daily at a constantly high level, thanks to well-harmonized processes and a committed team.”
