Michelle House led the UK subsidiary of ECS Group, Globe Air Cargo (GAC) UK, until the end of last year. She retired after 44 years in the industry – the final decade of which was as Managing Director for GAC UK. Steve Hughes has now stepped up in her place. He was appointed as new Managing Director for Globe Air Cargo (GAC) UK, and spent the last three months working alongside Michelle House, (whom he had previously already worked with at Virgin Atlantic), to ensure a smooth handover into the new year. His cargo journey began in 1998, with British Airways Cargo, moving on to Virgin Atlantic Cargo in 2005, and shifting to GSSA management in 2017. Before joining Globe Air Cargo, he spent 7 years as Managing Director of Wexco Cargo GSSA. His experience covers regional sales and customer management (EMEA and the Americas), global key account management, and GSSA operations.
Steve Hughes, Managing Director of Globe Air Cargo UK, commented: “I join the Globe Air Cargo UK team at an optimum moment – we have a great team, established airlines and loyal customers. My focus is on continuing the growth and development of our relationships and business, making full use of our market-leading data suite and digital infrastructure to improve efficiencies and offer truly customized solutions. The combination of ECS Group’s international reach, our excellent UK team and my local knowledge, experience and network, creates an unparalleled service offer to airlines and forwarders alike in the UK, and I look forward to discussing how Globe Air Cargo UK can deliver on the market’s requirements. Exciting times ahead!”
Jean Ceccaldi, Chief Executive Officer of ECS Group, confirmed: “With Steve Hughes, Globe Air Cargo UK and its customers are getting the best of both worlds. He understands how airlines work and what they expect from their GSSA, and he is well-versed in the ins and outs of managing a GSSA. Steve’s strong focus on customer-centricity, process optimization and positive sales results is very closely aligned with our ECS Group values, and our joint strategy going forward, will be on further improving the load factors for our existing customers, as well as expanding Globe Air Cargo UK’s customer base to new regions. At this point, I would also like to express my heartfelt thanks, also on behalf of ECS Group, to Michelle House for her outstanding contribution to Globe Air Cargo UK over the past ten years, and we wish her a happy and well-deserved retirement after an impressive 44 years in the industry!”
