cargo.one announced this week that it has launched AI-powered features in it that improve quoting and rate management processes. It’s no secret that AI, done right and working from clean, correct data, can greatly improve business efficiency. And speed can win customers. Shipment details and rate requests are automatically extracted from emails, avoiding the need for manual, error-prone data entry. The result is a quicker quote. Further, requests are dealt with in a unified queue system, which supports improved team interaction, and all details are synced with the respective Transport Management Systems (TMS). cargo.one consolidates all rates, be they ad hoc, consol, or gateway, into one workspace for complete end-to-end quoting and easy comparison. This AI-driven solution reduces manual tasks, accelerates quoting, improves conversion rates, and allows forwarders to focus on customer relationships and complex shipments.
Moritz Claussen, Founder and Co-CEO of cargo.one, explained: “cargo.one focuses its AI where we can unlock significant, everyday value for our customers. By eliminating manual work from quoting, we enable freight forwarders to focus on their core expertise – understanding customer needs and providing exceptional solutions. Our latest step in combining AI automation, comprehensive rate coverage, and unified workflows, unlocks a new level of efficiency that wasn’t achievable before.”
Hylton Gray, CEO Air Freight, Sea Freight, Contract Logistics & Sales, at Röhlig Logistics, stated: “The future of freight forwarding lies in intelligent automation that enhances human capabilities rather than replacing them. cargo.one’s approach of building AI on top of its robust rate data represents exactly the kind of foundation our industry needs. We are excited about the possibilities this creates for our teams to focus on customer-facing and strategic activities, while the platform can handle more routine work.”
Andy Schaefer, Senior Vice President, Global Head of Airfreight at Toll, confirmed: “Every customer has unique shipping needs that demand tailored solutions. cargo.one’s comprehensive airline network, state-of-the-art data quality and simple interface enable our teams to quickly find the right option for every customer – exactly the kind of technological advancement that drives our competitive edge.”
Alexander Bang, Director, Airfreight Product Management at Logwin, said: “In today’s competitive freight market, comprehensive rate access and quoting speed have become essential, strategic capabilities. cargo.one connects our global offices and integrates with our systems, eliminating the fragmented workflows that can slow operations and allowing our teams to respond with the speed and accuracy our customers increasingly expect.”
