For the group of digital experts which grew from four to five members in 2023, and now includes Cargo Digital Factory, Wiremind Cargo, CargoAi, Rotate, and CharterSync, 2023 was a year of coordination and joint communication/presence at events. Cédric Millet, President of CargoTech applauded the many successes its members had in 2023: “Success happens with change. CargoTech is a one-stop-shop offering the best possible digital solutions for every air cargo business process. The aim of our products and services is to increase efficiency, improve revenues, or decrease costs, and generally to accelerate the digital transformation within the cargo industry. For that, we bring together cargo business and technology experts so that our digital solutions are created by air cargo knowledgeable people for the airfreight industry. Our drive for innovation is endless, and looking back at 2023, CargoTech had many successes and proved the relevance of its model.” Among those are CargoAi’s CargoWALLET for easy online booking payments, Wiremind Cargo’s Revenue Optimization suite (CargoStack Optimiser) with launch customer Qatar Airways Cargo, and Rotate’s Live Capacity product and co-development projects with Etihad Cargo and Cathay Cargo, for example.
Despite the difficult market situation in the air cargo industry this year, companies have been looking for digital support: “Customers have been increasingly interested in our solutions, as the desire to make better commercial decisions is relevant in every market circumstance,” claimed Ryan Keyrouse, Managing Director of Rotate, and this was similarly confirmed by Nathanaël de Tarade, CEO of Wiremind Cargo: “we got an increasing number of inquiries about our products, and our customers are more and more knowledgeable on what they want, what can be achieved, and are helping to push the boundaries of what can be done.” 2024 will see solutions making use of large language models to bring greater process efficiencies and automation, and a focus on greater transparency and visibility. “CargoTech fosters collaboration between its member companies on 3 levels: commercial, technical, and strategic. We […] want to do more on the technical side […] to optimally leverage the benefits from our CargoTech ecosystem,” Cedric Millet stated, summarizing: “2023 was the year of the coordination. 2024 will be the year for the synergies: commercial, technical, products. And of course, it will be another year of innovation, but that goes without saying.”
