Over 350 air cargo specialists based in more than 150 countries are now, at once, placing a dedicated emphasis on quality and efficiency in air cargo. They all belong to Neutral Air Partner, which recently partnered IATA quality interest group, Cargo iQ, with the intention of enhancing air cargo service standards. Among Cargo iQ’s measurement and steering tools, is its advanced visibility function. This shows a shipment’s progress in real-time, comparing its actual movements against the ‘route map’ established at booking. Both the airline and the respective freight forwarder have access to the data, and can step in in the case of any deviations. “Cargo iQ’s visibility function is also available to Small and Medium Enterprises (SME), a program tailored to meet the unique needs of smaller businesses. This program provides access to Cargo iQ’s route map at a tailored price for their scale and with simplified onboarding,” the release explains, pointing out relevance for improved reliability and efficiency through this milestone partnership.
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Lothar Moehle, Executive Director of Cargo iQ, commented: “Because of this new cooperation between Neutral Air Partner and Cargo iQ, we have jointly brought even more air cargo industry stakeholders, regardless of size and volume handled, to work in a true partnership towards improved process and data quality. Enhancing quality, visibility and reliability is one of the key requirements, voiced by the shippers and their associations.”
Laura Rodríguez, Manager Implementation for Cargo iQ, said: “At Cargo iQ, we see huge potential to provide Neutral Air Partner members with shipment planning visibility throughout the cargo journey. Our standards allow companies to know exactly how and when their shipment in planned to go through each step of the journey, from Freight on Hand (FOH) to Delivery (DLV).”
Christos Spyrou, CEO of Neutral Air Partner, stated: “We are excited to partner with Cargo iQ, aligning with our shared commitment to elevate standards in the air cargo sector. This collaboration enhances our services, providing essential visibility and efficiency for our members. Together, we set a precedent for future collaborations prioritizing transparency and reliability in air cargo.”