Etihad Cargo is the latest airline to set up a direct ebooking connection with Kuehne+Nagel, known for its digital innovation. In digitally linking the two companies, Kuehne+Nagel’s reservation team gains seamless access to Etihad Cargo’s real-time capacity across Etihad Cargo’s global network, and thus benefits from greater transparency, efficiency, and flexibility when it comes to booking shipments. The integration provides immediate information on the airline’s dynamic pricing offers via Etihad Cargo’s Instant Offer Rate (IOR) tool, thus enabling swift and accurate booking decisions. For Etihad Cargo, the direct eBooking integration with the global logistics provider, is another feather in its digital sales channels portfolio, which already includes the leading third-party booking marketplaces, cargo.one, WebCargo, CargoWise, and CargoAI. The airline plans to add more direct integrations with other forwarders, in future, as it continues to implement its digitalization strategy.
Stanislas Brun, Vice President Cargo at Etihad Cargo, commented: “Etihad Cargo’s integration with Kuehne+Nagel represents another milestone in the carrier’s commitment to digital innovation and operational excellence. By providing Kuehne+Nagel with direct access to Etihad Cargo’s network’s real-time data, this integration enhanced their ability to make informed booking decisions, streamline operations, and ultimately deliver superior service to their customers. Etihad Cargo will continue to prioritize the carrier’s digital connectivity and development, ensuring technological advancements keep pace with industry demands and further elevate service standards.”
Holger Ketz, Global Head of Air Logistics Network and Carrier Management at Kuehne+Nagel, said: “By launching direct ebooking with Etihad Cargo, Kuehne+Nagel can offer its customers real time access to capacity and pricing. This will create greater operational efficiencies and optimize our customers’ experience.”
