IBS Software and Singapore Airlines collaborate

The software solution provider and the international airline already showcased the initial fruits of their collaboration at the IATA ONE Record roadshow in Singapore on 23JUL24. The two are working on developing a shipment record solution to accelerate and support the adoption of IATA’s ONE Record standards. The completed first phase, developed in conjunction with Cargo Community Network (CCN), was to enable the creation and sharing of shipment records across airlines, cargo community system providers and ground handling agents on the ONE Record platform. CUBEforall, CCN’s open data collaboration platform, enhances data exchange and transparency, while seamlessly integrating legacy systems with ONE Record standards.

Working together to create a shipment record solution. Image: Singapore Airlines

Shipment records are one of the most frequently used documents in air cargo, forming the basis for all key processes in sales, planning and execution for organizations. Today, a single shipment results in multiple copies of shipment records across individual stakeholders, and the process of handling physical paper-based documents can be inefficient. Tapping on this new technology can help enhance overall operational efficiencies,” the release explains.

By digitizing shipment records in ONE Record, Singapore Airlines can work with a single source of truth which is also available beyond the physical life cycle of shipments. Streamlining data exchange makes for greater transparency across reporting, revenue accounting and future planning for all involved in the shipment’s journey. “Digital shipment records are fundamental for the future of digital cargo, providing a solution to address incompatible legacy systems, data duplication, and reduced data integrity,” the release states, and Singapore Airlines is continuing to collaborate with IBS on future use-cases.

Ashok Rajan, Head of Cargo and Logistics Solutions at IBS Software, commented: “Partnering with Singapore Airlines, a globally recognized leader in aviation innovation, to drive the digital future of air cargo is a significant objective for IBS Software. In today’s cargo industry, data accessibility and transparency are paramount. Data and digitalization are key enablers for the development of solutions that allow cargo carriers to grow and meet their customers’ evolving needs. We are proud to have the support of an industry pioneer like Singapore Airlines in enhancing accessibility and excellence in the digitalization of air cargo.”

Marvin Tan, Senior Vice President Cargo at Singapore Airlines, added: “At Singapore Airlines, we continuously invest and innovate in all aspects of the business. By co-developing a digital shipment record solution with IBS Software, we remain committed to meeting IATA’s ONE Record’s goal for enhanced data visibility for all our stakeholders. This collaboration positions both organizations at the forefront of cargo digitalization, as we unlock new efficiencies and business opportunities and respond to the evolving needs of the industry.”

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