Customs management can be very time-consuming and can detract from daily business, so one wise consideration is to place it into the hands of experts well-versed in the processes, freeing your own employees up for sales and operations. WestJet Cargo has done just that be opting for ECS Group’s Total Cargo Expertise (TCE) Ability. The airline and its customers will now feel the benefit from TCE’s dedicated 24/7 customs reporting team. Under Sarah Scheibe’s management, the TCE team ensures customs and operational compliance, overseeing WestJet Cargo’s customs operations and related activities such as planning, day-to-day management, documentation, and regulatory adherence. TCE uses advanced technology and automation to accelerate processes by minimizing manual labor, and at the same time, enhancing processing accuracy. The team arranges for data corrections, liaises directly with customs authorities, and handles any cargo held at initial ports of entry.
WestJet Cargo and its customers will experience fewer delay risks and errors, and instead enjoy a smoother, more efficient process. The partnership results from WestJet Cargo’s strategic focus on operational excellence and continuous improvement.
Kirsten de Bruijn, Executive Vice President at WestJet Cargo, said: “TCE brings a wealth of experience in customs reporting and management, which will be invaluable in optimizing our customs processes. This partnership will help us ensure our customs procedures are handled with accuracy and efficiency, allowing us to focus on delivering top-tier cargo services to our customers.”
Sarah Scheibe, Managing Director of TCE, stated: “Partnering with WestJet Cargo is an exciting opportunity for TCE. It allows us to further expand our expertise in customs reporting while providing WestJet Cargo with the support needed to enhance operations and maintain compliance with all customs regulations. We’re confident that our advanced technology and experienced team will bring real value to WestJet Cargo.”
