
Milestones are there to be celebrated and Global GSA Group is doing just that as it kickstarts its 30th year in the GSA business. Born in the Netherlands in 1995, it began serving two airlines: China Southern Airlines and Turkish Airlines. Meanwhile, its airline portfolio has expanded to include a variety of leading carriers. “Over the years, the company has played a pivotal role in helping airlines expand geographically, optimize revenues, and navigate market challenges. Notably, over 35% of the group’s offices were established specifically to meet the needs of its airline partners, demonstrating its long-term commitment to mutual growth,” the release underlines.
It attributes its success to the trust it has built up over the years with its partners, as well as remaining ahead of the game when it comes to adapting to industry changes. Digital transformation and operational innovation are two of its core focus points, all the while maintaining personal contacts to its clients. This strategy will continue as Global GSA Group looks to the future. The company collaborates with CargoTech to ensure the latest in digital solutions and operational efficiency. Digital tools assist in optimizing revenue streams, streamlining operations, providing transparency, and spotting and reacting to market shifts. And as cargo is a people business, Global GSA Group places great store in recognizing the capabilities and strengths of its workforce. “With a strategic aim to attract, develop, and retain talent, the company equips its employees with essential skills and certifications to remain at the forefront of industry advancements. Training programs range from on-the-job learning and mentoring to workshops, online courses, and industry events covering topics such as dangerous goods, IATA standards, digital tools, and sustainability,” the release reveals.
Ismail Durmaz, CEO of Global GSA Group, reflected: “’30 years of partnerships’ is not just a tagline – it symbolizes the trust, collaboration and shared success we’ve built with our airline partners. This incredible journey has been shaped by common goals, adaptability, and unwavering loyalty. We are profoundly grateful to everyone who has been part of our story.”