
Kales Airline Services announced this week that it is the world’s first General Sales & Service Agent (GSSA) to secure the strict, industry-recognized quality stamp that is the IATA CEIV Pharma certificate. This was awarded for its operations in Italy, Belgium, and Switzerland following a long and structured audit by an independent validator. By achieving this certification, Kales has proven its ability to meet the most rigorous international standards for quality, safety, compliance, and operational efficiency – all crucial steps in a supply chain catering to the pharmaceutical industry, as failure to meet standards can have very costly if not fatal consequences. The GSSA is committed to top-quality handling of temperature-sensitive pharmaceutical shipments and the CEIV Pharma gives peace of mind to customers as they can trust that Kales is compliant, reliable, and understands their requirements and the relevant regulations around pharmaceutical transport. With the ever-increasing volumes of pharma being transported, those companies that can demonstrate their standards will be in a better position when it comes to tenders. How soon will other GSSAs follow?
Sebastiaan Scholte, CEO of Kales Airline Services, commented: “This is an important milestone as the first GSSA ever to certify for CEIV Pharma. Pharmaceutical shipments are increasing, and it is important not only to have the certification, but also the knowledge and the right mindset to handle these shipments properly. We are proud to lead the way in raising the standards for GSSAs globally.” Brendan Sullivan, head of cargo for IATA underlined: “Pharmaceuticals are among the most sensitive and time-critical cargo we transport, and CEIV Pharma helps ensure they are handled to the highest global standards. We congratulate Kales Airline Services on becoming the first GSSA to achieve certification. Their achievement is a notable step that reflects the growing recognition of quality across all parts of the air cargo supply chain.”




