Unilode Aviation Solutions has welcomed American Airlines Cargo into its global ULD management and digitalization network. Under the terms of the partnership, Unilode will oversee the airline’s entire ULD fleet, providing repair, maintenance, and digital services. An onboarding program customized to American Airlines Cargo, included U.S. and international roadshows with practical training to ensure a smooth transition. Unilode’s dedicated American Airlines Cargo Customer Success Team, based in Dallas-Fort Worth and worldwide, will deliver 24/7 support, continuous improvement, and customized solutions. The collaboration reflects Unilode’s commitment to sustainability, innovation, and service excellence, ensuring reliable, efficient ULD operations while building a long-term, value-driven partnership.
“At the heart of this partnership is Unilode’s dedication to ULD-management excellence. From sustainability initiatives and digitalization to tailored customer solutions, Unilode is committed to ensuring every ULD delivers value, efficiency, and reliability,” the press release states. “The focus now is on delivering on our promises and building a partnership with American Airlines Cargo that will grow stronger year by year.”
Janis Balkens, Chief Operations Officer, said: “We are delighted to welcome American Airlines Cargo into our global ULD management network. This is more than just managing ULDs – it’s about building trust, delivering tailored onboarding, and providing dedicated support to one of the world’s largest airlines.”
Sam Mendenhall, Vice President American Airlines Cargo Operations, commented: “American Airlines Cargo strives for continuous improvement in operational performance. Unilode’s expertise in ULD management, repair, and digital tracking technology will play a crucial role in modernizing our operations and ensuring the highest level of reliability and service for our customers.”
