Customers using the Menzies Aviation Cargo Handling (MACH) portal now have a quicker and simpler way to pay the charges linked to their air waybill. As the name says, ‘Quick Pay’ – a product offered by PayCargo – has been integrated in the platform. Easier cargo payments translate into quicker cargo release for customers. Quick Pay eliminates several manual steps in the payment process and requires no account creation. Instead, users can see all relevant charges linked to their shipment and can then settle these using PayCargo, either using an existing account or guest checkout. Menzies’ MACH portal was launched in 2023, and is now used at 49 airports across the world. To date, over 1.6 million air waybills have been processed by MACH. (To put that into perspective: Menzies Aviation’s global cargo network includes 73 warehouses and 79 freighter handling locations, which, together, handle over 2.4 million tons of cargo each year.) and Menzies is continuously looking to improve its digital capabilities. With Quick Pay as the newest addition, users can not only arrange payment, but can also track shipments using by their AWB, and access information on Menzies Aviation’s global cargo network. More capabilities are yet to come, according to the press release.
Rory Fidler, SVP Cargo Technology, Menzies Aviation, said: “The launch of Quick Pay is an important step in the evolution of the MACH customer portal and supports our wider digital transformation journey. By working with PayCargo, we are making it quicker and easier for customers to complete payments, helping reduce friction, improve visibility and keep cargo moving.” Eduardo Del Riego, Global CEO, PayCargo said: “Speed and certainty are critical in air cargo, and payments should never be the reason cargo is delayed. We’re proud to partner with Menzies Aviation to give their customers a simpler way to complete payments and accelerate cargo release. Together, we’re continuing to digitize the air cargo payment experience and help move cargo more efficiently around the world.”
