CargoForwarder Global’s ‘Spotlight On…’ brings a different segment of the air cargo industry to the fore every Sunday evening. This week, we’ve expanded that focus to include civil aviation authorities, then without bodies regulating and inspecting aviation activities and infrastructure to ensure aviation safety, security and standards, there would be no efficient, functioning air freight industry. Ana Santos de Sá e Benevides (AB) takes us through her responsibilities and shares her views and advice for the industry.
CFG: What is your current function and company? And what are your responsibilities?
AB: Since 2021, I have served as the Chief of Staff for the Cabinet of the Board at ANAC Brazil, the National Civil Aviation Agency. Before that, I worked for over ten years as a civil aviation regulation specialist at ANAC. My primary responsibilities include advising the Board of Directors on institutional relations, coordinating strategic initiatives, and ensuring seamless communication across departments.
Additionally, I am deeply involved in the agency’s efforts to attract a new generation of diverse, untapped talent to the aviation sector through our strategic program: ‘Wings for All’. This initiative aims to foster an inclusive and respectful culture while harnessing the full potential of Brazil’s population to create a more representative and dynamic aviation industry.
CFG: What does a normal day look like for you?
AB: There isn’t really a ‘normal’ day! My work is a blend of strategic planning, project management, document review, administrative decision-making, team leadership, and stakeholder engagement.
Some days, I focus on project management, which often involves extensive coordination with various partners in the ‘Wings for All’ program. Other days, I spend time reviewing and signing official communications with external stakeholders, such as the Brazilian Congress, judicial bodies, and the Court of Accounts. Each day brings unique challenges, but that’s what makes my role so dynamic and rewarding.
CFG: How long have you been in the air cargo industry, and what brought you to it?
AB: I have been in the aviation sector for fifteen years. My passion for public policy and its ability to drive impactful change in critical industries like aviation is what initially brought me here. Over the years, I have become increasingly engaged in the potential of aviation as a platform for economic development and social inclusion, which continues to inspire my work.
CFG: What do you enjoy most about your job?
AB: I enjoy the dynamic nature of the aviation industry and its real impact on people’s lives — especially in a country as vast as Brazil. Civil aviation plays a vital role in connecting regions, ensuring access to goods and services, and fostering economic development.
During the pandemic, aviation was instrumental in the distribution of vaccines and medical supplies, demonstrating its crucial role in public health and crisis response. It is fulfilling to see how this industry can be a catalyst for growth and social well-being.
I am particularly proud of my work with ‘Wings for All’, which aims to open doors for young people from underrepresented backgrounds, allowing them to pursue careers in aviation and ensuring the sector reflects Brazil’s rich diversity.
CFG: What do you see as the greatest challenges in our industry?
AB: One of the biggest challenges is promoting innovation and growth while ensuring sustainability, particularly as the demand for air cargo and aviation continues to rise.
Another challenge is ensuring that the industry attracts, trains, and retains top talent to address current workforce gaps and prepare for future demands. Excellence is key in this industry, and many roles require extensive—and often expensive—training. Without adequate investment in education and workforce development, we risk a shortage of qualified professionals, which could hinder the sector’s long-term growth, efficiency, and sustainability.
CFG: What advice would you give to people looking to enter into the air cargo industry? Any particular training they should aim for?
AB: I recommend developing a strong foundation in aviation regulations, logistics, and sustainability. Specialized training in air cargo management, emerging technologies, and digital transformation can also be valuable in keeping up with industry trends.
More importantly, my advice is to stay curious and engaged. The aviation sector is evolving rapidly, with constant innovation. An open mind and a commitment to lifelong learning are crucial to staying ahead in this field.
CFG: If the air cargo industry were a film/book, what would its title be?
AB: “Carricare – The Load We Carry”
‘Carricare’ comes from Latin and means ‘to load a cart’. I think this title captures the historical essence of cargo—it’s about movement, progress through trade, and the responsibility that comes with carrying something of value. From carts and ships to airplanes and drones, the way we transport goods has always shaped societies, economies, and even our personal lives.
For me, air cargo is more than just logistics. It’s driven by the human desire to explore (new places, new goods, new cultures), and share it with others through trade. It’s about connecting people, bridging distances, whether it’s delivering essential medical supplies, supporting businesses, or bringing products from one corner of the world to another. There’s something deeply human about it: It’s not just about moving things — it’s about what those things mean to the people receiving them.
Thank you for sharing your views, Ana!
If you would like to share your personal air cargo story with our CargoForwarder Global readers, feel free to send your answers to the above questions to cargoforwarderglobal@kopfpilot.at We look forward to shining a spotlight on your job area, views, and experiences.
