Alaska Airlines and Hawaiian Airlines have unified their cargo operations on a single digital platform following the migration of Hawaiian Air Cargo into IBS Software’s iCargo system.
The move brings both airlines onto one integrated cargo management platform, replacing Hawaiian Airlines’ legacy system and extending Alaska Airlines’ use of iCargo, which began in 2022. According to the companies, the integration standardizes cargo policies across the combined network while simplifying billing, shipment management, and freight tracking processes.
Customers now have access to a consolidated online portal that enables cargo booking, shipping, and tracking across the airline’s entire network. The unified system also provides consistent real-time shipment visibility, supporting faster operational decision-making and improved service reliability for freight forwarders and logistics partners.
Operational workflows for export, import, and warehouse handling have also been aligned across both carriers, reducing manual processes and minimizing the risk of errors associated with disconnected systems. Teams from both airlines now operate using shared data and standardized procedures, improving coordination and response capabilities across the network.
The integration additionally allows Alaska Cargo to expand its GoldStreak Package Express service across the Hawaiian Islands for the first time. The next-flight-out product is designed for highly time-sensitive shipments, including medical supplies and urgent legal documents.
“Bringing Hawaiian Air Cargo onto iCargo was a logical and necessary step following the combination,” said Ian Morgan, Vice President of Alaska Cargo. “With iCargo as our single platform, we have a consistent, reliable foundation that supports how we operate today and gives us the scalability to grow.”
Radhesh Menon, Vice President and Head of Cargo and Logistics Solutions at IBS Software, said the project demonstrates the platform’s ability to support airlines through complex post-merger integrations and operational consolidations.
The deployment further strengthens IBS Software’s presence in the North American air cargo market and its position as a technology provider for large-scale airline cargo operations.
