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My Freighter launches new China connection

Tashkent to Hangzhou is the latest routing addition in My Freighter’s network. Image: My Freighter

Uzbekistan-based My Freighter has expanded its cargo operations by launching a direct route between Tashkent and Hangzhou, China. The service debuted on 01JUL25, when a Boeing 767-300 freighter transported over 50 tons of goods including essentials, textiles, and high-value products. Regular services will now offer an important trade connection between Central Asia and eastern China. Scheduled for up to five weekly flights, this new service is designed to support businesses in sectors such as e-commerce, textiles, and consumer electronics – all of which rely on fast supply chains with Chinese partners. With Hangzhou – a key center for manufacturing and logistics – now being part of My Freighter’s growing network, the market gains new export-import opportunities and can streamline certain trade routes. Uzbekistan’s freight forwarders will be filling the outgoing China flights with fresh fruit and assorted agricultural products, thus further stimulating cross-border trade. Hangzhou airport authorities have committed to faster customs clearance and lower logistics costs so as to facilitate smoother cargo movement. This new Hangzhou route joins My Freighter’s other Chinese destinations which include Hong Kong, Shenzhen, Shanghai, and Macau. In recent months, the airline has signed agreements with partners such as Biman Bangladesh Airlines, Icelandair Cargo, Aeromexico, and Air Europa, and continues to expand its fleet. By adding Hangzhou, My Freighter reinforces its role as a key link in the evolving logistics chain between East and West, providing essential support for the growing flow of goods between Uzbekistan and China – according to its release.

OLF kicks off Time Slot Management project with Transporeon

Nathalie Böhning, Project Manager at the Open Logistics Foundation and Co-Lead of the project. Image: Open Logistics Foundation

Just a couple of weeks since CargoForwarder Global reported on the Open Logistics Foundation (see: https://cargoforwarder.eu/2025/06/15/olf-a-fair-approach-to-logistics-digitalization/ ), it announces the launch of another new project – this time on collaboration with Transporeon and focused on Time Slot Management. The project group, which Transporeon will lead, includes representatives from Blue Yonder, Business Code, Cargoledger, CargoSign, Collect + Go, Contargo, DB Schenker, dbh Logistics, DSLV, Gebrüder Weiss, GS1, Interface21, iteratec, LKW Walter, Logistics Cloud, Markant, Maven, Rhenus, Sitra, Tradelink, Trans.eu, Translogica, Transporeon, Zekju, and will result in an open-source approach for dynamic time slots. It is part of the existing Track &Trace Working Group and aims to develop a standardized Time Slot Data Model that can be used along the entire supply chain. As with existing OLF projects, it will endeavor to define interoperable communication protocols and devise intelligent negotiation logic that will allow for automation and fair allocation should time deviations occur, for example.
In practice, there is currently a lack of end-to-end, vendor-independent standards for managing time slots. Many companies, both suppliers and recipients, work with proprietary isolated solutions that can neither flexibly react nor communicate with one another. This is precisely where the new project of the Open Logistics Foundation comes in: It aims to create an open, interoperable framework that digitalizes, simplifies, and synchronizes processes at transshipment points,” the press release explains. Once complete, the open-source solution will be available on the Foundation’s online Repository.
Gerry Daalhuisen, Senior Director Dock & Yard/Fleet Products at Transporeon and Co-Lead of the Time Slot Management project, stated: “The demand for open standards is huge. At present, logistics service providers often have to work with several different time slot systems in parallel. With this project, we want to resolve this fragmentation and create a system that functions flexibly and interoperably.” Nathalie Böhning, Project Manager at the Open Logistics Foundation and Co-Lead of the project, commented: “The introduction of an open standard for time slot management is an important step towards improving collaboration in logistics and enabling a shared, free solution for all market participants. We are thus creating a logical extension of our Track & Trace model, since time slot management is an essential component of transparent supply chains. Everyone is welcome to join the Open Logistics Foundation and actively contribute to the solution.”

Swissport to handle Oman Air Cargo in AMS

Oman Air flight lands at Amsterdam Schiphol Airport. Image: Oman Air

The first day of this new month also saw the first Oman Air flight from Oman’s Muscat (MCT) land in the Netherlands. And Swissport’s 20,000 m² warehouse in Terminal 11 at Amsterdam’s Schiphol Airport (AMS) welcomed a new customer, since the ground services provider has been chosen by Oman Air Cargo to handle its freight shipments. As the facility is CEIV-certified, freight forwarders should be able to look forward to a flexible product portfolio once services are fully established. Oman Air operates a Boeing 787-9 flight on the route, thus offering a cargo capacity of 14 to 18 metric tons each way. It is scheduled to fly four times a week to begin with. The initial MCT-AMS flight on 01JUL25, carried a load of pharmaceuticals, engineering spares, and courier and express cargo. The press release emphasizes that this new route linking Oman with the Netherlands, is one part of a strategic European route expansion that the Omani carrier is pursuing.
Claudius Pereira, Senior Manager – Cargo Commercial Operations, Oman Air, revealed: “Europe is an important market for us in terms of revenue and as a key hub in the region. Amsterdam is an ideal addition to our expanding network. Swissport’s commitment to delivering high-quality services makes them a natural partner for us at Schiphol and we are looking forward to working with Swissport to deliver an exceptional service for our clients.” Jeroen J. Giling, Head of Cargo, the Netherlands, Swissport, stated: “We are looking forward to the future whereby our teams will work together to make this new cargo operation between Muscat and Amsterdam an absolute success.”

Ismail Durmaz joins Aerion as Partner Corporate & Business Affairs

Ismail Durmaz is Aerion’s Partner Corporate & Business Affairs. Image: Aerion

CargoForwarder Global first reported on Aerion in mid-MAY25 (see: https://cargoforwarder.eu/2025/05/18/aerion-quietly-redefining-air-cargo-with-expertise/ ), just prior to the Air Cargo Europe in Munich at the start of JUN25, when the ‘strategic think tank for airlines seeking to transform and elevate their cargo business’ met with the general cargo public for the first time. Now, just a few weeks later, Aerion has appointed Ismail Durmaz as Partner Corporate & Business Affairs, and reveals that its Advisory Board will soon be announced. Ismail Durmaz will work closely together with Aerion Chairman and Founder, Adrien Thominet, on “aligning Aerion’s vision with its strategic partnerships and operational execution,” as the group pursues its growth plans. Aerion’s vision is to combine the expertise of leading experts from cargo, logistics, tech, and innovation to ensure customers are best equipped to deliver sustainable, future-proof cargo services. As the release explains: “What sets Aerion apart is its ability to deliver modular, customizable, and fully integrated solutions across the entire logistics chain: Commercial, Tech, Operations, and Support. Airlines gain access to strategic insight, digital acceleration, operational excellence, and ancillary services integration—resources that are rarely accessible in such a concentrated and immediately operational form. This enables clients to build bespoke strategies and accelerate transformation, without the burden of major in-house investments.” – A concept that was well-received at Munich’s ACE. “Aerion also fosters strategic collaborations and investment opportunities – co-creating, co-investing, or supporting initiatives that reflect its long-term vision for transforming air cargo.”
Ismail Durmaz, Partner Corporate & Business Affairs, commented: “I am honored to join Aerion at such a pivotal moment for the industry. This project brings real value to airlines: access to shared expertise, cutting-edge digital tools, and a holistic vision – all delivered with unmatched agility. It’s a new way to imagine service and performance in air cargo.”
Adrien Thominet, Chairman of Aerion, explained: “Aerion was born from a simple belief: airlines need tailor-made solutions, total transparency, and high-value strategic support. Our strength is making the inaccessible accessible, giving our clients immediate access to expertise and innovation.”

Every action counts say ECS Group and Global GSA Group

Laurence Sauphanor, Chief Sustainable Officer of ECS Group and Global GSA Group. Image: Lemon Queen

ECS Group and Global GSA Group held their first Impact Week last month. During 16-20JUN25, employees were encouraged to participate in activities that support the concept of social responsibility. The result? “At ECS Group and Global GSA Group, every action counts. Together, real impact is made,” as the press release concluded. All across the ECS Group and Global GSA Group networks, colleagues came together to put social responsibility into action in a multitude of ways. The release says: “Several hundreds of employees joined forces for a series of high-impact initiatives such as turtle conservation and beach clean-ups in Malaysia, food, clothing and toy drives in France, food collection campaigns in Spain, the Netherlands and Italy, and support for families in need in Turkey and Canada. Each action – big or small – was driven by the creativity, energy, and commitment of the teams, proving that social impact is both a collective and personal responsibility.”
Whether it was raising awareness for biodiversity protection, or hands-on aid for people in need, the first Impact Week left many positive impressions and showed what can be achieved when people come together for the common good. The press release emphasizes that this was not a one-off event. No only will the Impact Week be an annual event that will be “shaped by the ideas and needs of teams worldwide. The objective: transform every local initiative into a global wave of positive change”, but the current momentum did not stop with the 20JUN25. “Impact Week marks only the beginning. New initiatives are already planned for July, including a visit to a girls’ foundation in Mexico and support for an orphanage in Vietnam. In July, all actions carried out during Impact Week will be highlighted and shared internally, allowing employees to discover, celebrate, and draw inspiration from the collective impact achieved. These achievements will also be amplified on social media, providing a powerful example of positive action.”
Jean Ceccaldi, CEO of ECS Group, concluded: “What strikes me most is the energy our teams have unleashed, their ability to turn ideas into real-world impact across continents. Impact Week embodies our ambition: to combine professional excellence with social commitment.”
Aytekin Saray, CEO of Global GSA Group, summarized: “Our people took ownership, created new synergies, and pushed the boundaries of our charity program. This collective drive is our greatest strength.” Laurence Sauphanor, Chief Sustainable Officer of ECS Group and Global GSA Group, stated: “As a group, we are putting a great deal in place to drive positive change, but what truly makes the difference is feeling the motivation and mobilization of our teams. Their enthusiasm and commitment are the real engine behind our sustainability journey. It’s inspiring to see how everyone is eager to contribute and take action together.”

Jettainer has a new Head of Product Management

Lucas Nisi Alcântara. Image: Jettainer

Jettainer has announced that Lucas Nisi Alcântara will take charge of its newly created Product Management department. In his new position as Head of Product Management, Alcântara will oversee the development and strategic direction of Jettainer’s product lineup. He will collaborate closely with teams across IT, engineering, sales, and marketing to refine the company’s current ULD (Unit Load Device) solutions and introduce innovative, value-driven products.
A key focus for Alcântara will be to drive the creation of new offerings that leverage digitalization, cutting-edge technology, and artificial intelligence. These efforts are aimed at addressing the changing demands of customers and providing tangible benefits for both existing and potential clients.
Not only does Alcântara have solid experience in product development and innovation, but he also holds a master’s degree in customer-centric marketing, and speaks 6 languages: English, German, Spanish, Portuguese, French, and Italian. He joins Jettainer over from LSG Group, where he held various roles over the past 10 years – such as Senior Manager Product Development for Latin America and, most recently, Director of New Business Development.
Dr. Jan-Wilhelm Breithaupt, CEO of Jettainer, said: “New products and product enhancements are the key to new solutions in a market characterized by rapid digital transformation, technological innovation, and volatile demands. With his customer-centric mindset and focus on efficiency and sustainability, Lucas Alcantara will play an important role in shaping our innovation roadmap and working with our global team to bring new, valuable product offers to market.”
Lucas Alcântara commented: “I’m thrilled to join a dynamic, forward-thinking and customer-orientated team and contribute to the next chapter in ULD management. Together, we will develop smart, customer-driven solutions that redefine efficiency and innovation in our industry.”

Swissport invests in fleet rollover

The airport ground service provider announced that it is investing EUR 1.5 billion in doubling the number of electrified vehicles and switching to renewable energy sources over the next five years. Currently, 25% of the vehicles operated at freight or passenger terminals served by Swissport are fully electric and thus contribute to a reduction in the company’s CO2 footprint. Over the next 18 months, 1000+ hybrid and electric ground support equipment (GSE) will be deployed at Swissport facilities across 28 countries.

Swissport’s ground fleet at airports powered by electricity will be doubled by the end of 2026. Photo: company courtesy

Already today, with approximately 14,500 motorized units, Swissport operates the largest GSE fleet at airports and terminals worldwide. Backed by the upcoming investment, it will be the largest utilizer of electric equipment in the global cargo and passenger sectors. Management emphasizes that, thanks to this scale, the service provider is uniquely positioned to drive meaningful change in airport operations by lowering greenhouse gas emissions step by step.

Swiss airports lead the Swissport pack
The current plan focusses on key European hubs and provides a clear roadmap for continued acceleration. Swiss airports stand out as a showcase of change from fossil fuel powered vehicles to electricity, with Zurich reaching an e-rate of 43%, Basel 51.4%, and Geneva even 59.4%. Basel and Zurich are on track to achieving the 55% electrification benchmark by the end of this year.

“We are delivering on our sustainability commitments with concrete actions,” comments Warwick Brady, President & CEO of Swissport International. “This investment in eco-tech is a decisive step and reflects our industry-leading position on sustainability and innovation […] Our strong commitment to clean energy also supports our airline customers’ climate goals by helping to reduce global supply chain emissions.”

Multiple benefits
The transition to electric equipment not only reduces carbon and particulate emissions but also enhances operational efficiency and reliability – delivering multiple benefits to airlines, airports, and employees. These include quieter, more comfortable vehicles, lower maintenance costs that boost equipment availability, increased automation potential, and enhanced safety through advanced features such as anti-collision systems, according to a company release.

The ground fleet’s modernization is complemented by Swissport’s aim to advancing renewable energy use across its global air cargo operations as part of its sustainability strategy. Meanwhile, the agent’s freight terminals in Barcelona and Madrid run entirely on renewable energy, cutting CO2 emissions by 305 tons annually. In Nairobi, a 100 KW solar grid installed in 2017, powers 35% to 40% of the energy needs for perishable cold rooms, supporting critical temperature-sensitive flowers and vegetables with clean energy. Frankfurt’s warehouse features the largest photovoltaic system at the airport, generating over 1.5 million kWh of sustainable solar power each year. These initiatives demonstrate Swissport’s dedication to reducing environmental impact and driving the green transition within the air cargo industry.

HAM invests in wind farm to achieve net zero by 2035
Over in Hamburg, airport management has signed a EUR 70 million contract with ENERCON GmbHto erect a wind farm of six units. The turbines, which are to be built 45 km off the airport and outside the entry and exit flight zones, are a central component of Hamburg Airport’s ‘Net Zero 2035’ climate strategy. The site is owned by the airport. Each windmill has an output of six megawatts, a hub height of 162 meters, and a rotor diameter of 175 meters.

HAM is investing a total of 250 million euros to reach the Net Zero target, come 2035. The wind farm is the largest single expenditure item within this investment budget. In addition to the ongoing conversion of the vehicle fleet and the switch to alternative drive systems, HAM is on track to becoming the first major airport in Germany to achieve zero CO₂ emissions on the ground in 10 years from now.

Once the project is officially authorized, the construction of the six windmills can immediately begin. Hamburg Airport expects the wind farm to be operational by the beginning of 2028.

Saudia Cargo expands horizons

The carrier has introduced enhanced services specifically tailored to the diverse needs of the Greater China market, with plans to further expand into APAC. For this, a landmark joint venture agreement was inked with the carrier’s long-standing strategic partner in China: TAM Group. The pact complements Saudia Cargo’s comprehensive portfolio of integrated solutions, based on reliability and security, and benefitting customers, says a company release.

Tam Wing Kun, Founder and Chairman of TAM Group; Eng.Loay Mashabi, CEO and Managing Director of Saudia Cargo launch their Joint Venture – credit: Saudia Cargo

Unified strategic vision
From Saudia Cargo’s side, optimized freighter operations are an essential part of the project, so as to leverage Hong Kong’s strategic location, foster e-commerce logistics solutions to capitalize on the region’s booming online trade, and focus on specialized pharmaceutical transports while meeting stringent global standards. Conversely, the TAM Group will contribute its market knowledge to the joint venture named ‘Saudia Cargo Global’, along with a strong network and established relationships based on proven operational knowhow. Thus, joint tasks can be seamlessly executed, grounded in a unified strategic vision agreed between both parties.

Command center
Headquartered in Hong Kong, the ‘Saudia Cargo Global’ joint venture is designed to serve as Saudia Cargo’s command center for Greater China, Asia-Pacific (APAC), and beyond.

On the occasion of the signing, Eng. Loay Mashabi, CEO and Managing Director of Saudia Cargo, stated: “Our partnership with TAM Group is a strategic evolution reflecting our long-term dedication to the region and our sustainable global growth. Leveraging TAM Group’s expertise and our robust network, Saudia Cargo Global will unlock new opportunities, enhance customer agility, and significantly strengthen regional and international trade through five dedicated freighter hubs. This venture, aligned with Saudi Arabia’s Vision 2030, is crucial for diversifying our economy, boosting non-oil exports, and accelerating the Kingdom’s rise as a global logistics hub.”

Vibrant landscape
Tam Wing Kun, Founder and Chairman of TAM Group, added: “We are immensely proud to partner with Saudia Cargo in this transformative venture, which marks a significant milestone in our longstanding relationship.”

Since 1986, TAM Group has worked hand-in-hand with Saudia Cargo, and this joint venture is a natural next step in the partner’s shared commitment to the region’s growth. The TAM Group helmsman went on to say: “The Greater China market, with Hong Kong at its heart, is a vibrant, rapidly evolving landscape, and Saudia Cargo Global will become a dominant force in its air cargo industry. Looking ahead, our combined strengths, deep market insights, and unwavering commitment to excellence will enable us to provide customers with innovative, efficient, and reliable logistics solutions that drive their success. Hong Kong’s incredibly crucial position allows us to serve the Greater China region and beyond, including Southeast Asia and key worldwide markets […].”

The slogan chosen by the JV should also become a signpost for their joint program: It reads: “Expanding Horizons in Global Air Cargo. Rooted in Heritage, Driven by Vision”.

FRA Pharma Day – cool party in high temperatures

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Joachim von Winning, Director Cargo Partnerships at airport operator Fraport AG, reports on the First Pharma Day held by the Air Cargo Community Frankfurt in temperatures of between 38 and 40 degrees centigrade. The contrast between extreme heat and temperature-critical pharmaceutical products couldn’t have been greater.

Joachim von Winning is Director Cargo Partnerships at airport operator Fraport AG – company courtesy

On 01JUL25, as the mercury soared and Frankfurt melted, the local Air Cargo Community pulled off a feat nearly as miraculous as maintaining a vaccine shipment at 2-8°C: Its first ever Pharma Day. The event was held at ‘The Aircraft at Burghof’ in Dreieich – just a stone’s throw away from Frankfurt Airport, and was attended by 160 invitees, including twelve speakers and eight sponsors.

A day packed with logistics and industry insights
The day’s agenda read like the manifest of a particularly well-stocked pharmaceutical flight. The welcome delivered by Lea Walther, Head of Process Development at Air Cargo Community Frankfurt e.V. set the tone for a day steeped in expertise, practical insights, and – most importantly – community spirit.

Susanne van der Beck from IQVIA Commercial GmbH & Co. OHG, kicked off proceedings with a comprehensive overview of trends and outlooks in the pharmaceutical industry. Over 90% of shipments, we learned, are now controlled room temperature (CRT), with dramatic growth forecasted for obesity and oncology treatments. I couldn’t help but notice – with genuine interest – the subtle difference in how our German-speaking pharma logistics colleagues refer to CRT (15 °C to 25 °C) as ‘ambient’. In the air freight world, by contrast, ‘ambient’ often simply refers to the outside temperature – which, on a day like this, can be quite a variable thing. It’s one of those classic nuances between different parts of the supply chain, and a great reminder of how valuable events like this are in fostering shared understanding across our industry.

Legal challenges were outlined (in detail!) by Andreas Fuchs of business law firm ARNECKE SIBETH DABELSTEIN, whose catalogue of regulations and liability pitfalls would make even the bravest forwarder reach out for a good lawyer – or perhaps a stiff drink.

Werner Claasen from Luftfahrt ohne Grenzen/Wings of Help reminded us that disaster relief is aviation’s finest hour, while Lydia Schmidt-Köroglu of Fraport Ground Services detailed how airports invest in processes, certification, and infrastructure to secure the integrity of pharma shipments.

Packaging, practicalities and innovation
Christoph Honermann from Envirotainer explored the eternal struggle: active containers versus advanced packaging. Florian Siedenburg of Eco°Cool offered a budget-friendly solution, tackling real-world challenges with real-time cargo monitoring.

Stefan Langer of Merck KGaA, a long-time friend of the community, outlined the ever-evolving demands of pharma shippers – and even managed to improvise an iced coffee using the sponsored Lufthansa ice cream and the venue’s coffee machine. A moment for the logistics history books.

Christopher Fuss from the DHL Innovation Center delivered an inspiring keynote, drawing on the DHL Trend Radar. One standout mega trend: longevity. As he noted, “The first person to live forever has already been born” – though the consequences remain to be seen.

Carolin Gerstenmaier and Uta Frank of Lufthansa Cargo presented their latest pharma offerings under the reassuring banner ‘Temperature. Trust. Transparency.’ Alex Guillen from Tive Inc. closed the technical talks with a dive into real-time temperature tracking to cut waste and boost sustainability.

A community gaining relevance – and humility
The sheer diversity of participants was striking: manufacturers, pharmacists (I found myself next to the head of the Goethe University Hospital Pharmacy), freight forwarders, airlines, packaging providers, legal experts, NGOs, researchers, and suppliers showed up. It was a true cross-section of the pharma supply chain, all gathering under one roof.

Reflecting on the origins of the Pharma Competence Team within the Air Cargo Community, it is remarkable how swiftly this initiative became the central hub for collaboration – bridging the gap between pharma shippers and the cargo industry, with invaluable support from the German Pharmaceutical Industry Association (BPI). When the current team decided to take the bold step of organizing a larger event, it was something of a gamble – but one that undoubtedly paid off, as the venue was fully booked on the very first attempt.

As Timo Stroh, Chair of the Air Cargo Committee of the German Freight Forwarder Association and MD of BeCon Projects, put it: “Wow, what potential the industry has.”

Remarkable event
Thilo Schäfer, Director Cargo Condor, added: “An excellent opportunity to connect within the most vibrant and demanding industry and exchange about latest developments as well as future requirements – foremost service, sustainability and, of course, digitization.”

And, in the words of Patrik Tschirch, Chairman of the Air Cargo Community Frankfurt and Managing Director LUG aircargo handling: “The remarkable success of this very first Pharma Day shows just how much relevance the Frankfurt community has gained. To see such impressive participation right from the start makes me proud, and I’m glad that, in our own humble way, we’re able to provide the world with life-saving pharmaceuticals.”

With a wrap-up and talk of an even larger venue for the future, plans for Pharma Day 2026 are already underway – though the exact date is still to be confirmed. If the enthusiasm (and the demand for ice cream) at this year’s event are any indication, the future of pharma logistics in Frankfurt is in very good hands.

Spotlight on… Serife Tülay Alkan‑Haller, Authorized Signatory, All Service Sicherheitsdienste GmbH

Each week, CargoForwarder Global’s ‘Spotlight On…’ brings a different corner of the air cargo industry to the fore to illustrate just how broad the variety of career opportunities is in this field. One area is very rarely talked about and yet is crucial to safer skies – the whole aspect of cargo safety and security. Scanning and checking that was it says on the box is also what is in there. Serife Tülay Alkan‑Haller (ST), Marketing & Sales and Authorized Signatory for All Service Sicherheitsdienste GmbH, explains what her company does in more detail and gives advice to those looking to join the industry.

Optimizing security processes with Peter Haller. Image: Serife Tülay Alkan‑Haller

CFG: What is your current function and company? And what are your responsibilities?

ST: All Service Sicherheitsdienste GmbH [Security Services] was founded in 1988. I have been with our company since the beginning and built it up together with Peter Haller, our managing partner. We now employ 2,000 people and serve over 45,000 customers in our emergency call and service control center. Our company is based on 3 pillars: “Security and Service”, “Emergency Call and Service Control Centre & Mobile Services” and “Aviation Security”.

I am responsible for marketing and sales, and am an authorized signatory of the company. After more than 35 years, it is still my goal to source innovation and offer added value to our employees and customers – something that is not easy to do in the security industry in Germany. Of great importance to me, is also supporting young people in our industry. We now train our employees with VR [virtual reality] glasses. On the one hand, this is a lot of fun and on the other hand, the learned theory can immediately be put into practice with real customers.

CFG: What does a normal day look like for you?

ST: I have to smile a little here. Just take a template from a time management seminar and give it to a person who is in a leadership position in the security industry. Due to the possibility of being called out at any moment, we can only make a rough plan for the day. This means that I also have to respond to last-minute requests and questions.

We are available 24/7 for our employees and customers – and that is really the case. We have our emergency call and service control center, which is staffed around the clock. Everyone with a request has access to a contact person. And we have the “LSKP Emergency Hotline” especially for our customers in the aviation industry.

CFG: How long have you been in the air cargo industry, and what brought you to it?

ST: Around 30 years ago, we took on contracts at Frankfurt Airport. Primarily, these centered around guarding the building expansion, or traffic control. Our customer portfolio grew and began to include logistics companies. Following the terrorist attacks in 2001, air cargo scanning was gradually introduced. Especially after the adoption of the EU regulation (e.g. Regulation (EC) No. 300/2008) and the resulting measures thereof, air cargo scanning became mandatory. The systematic scanning and securing of cargo before loading into aircraft has been mandatory in Germany since about 2010 to 2015, with continuous improvements and adjustments within the framework of international safety standards. We have established expertise particularly in this area. With our own training center and our instructor for aviation security, we are able to provide very well-trained aviation security control personnel for cargo and mail in accordance with 11.2.3.2 of the DVO (EU) 2015/1998.

CFG: What do you enjoy most about your job?

ST: The daily new challenges. The constant new customers, especially in the aviation sector, are very exciting. I try to understand our customers’ processes and I look for optimization opportunities.

CFG: What do you see as the greatest challenges in our industry?

ST: To attract and retain qualified and motivated staff. We do a lot in the area of employee retention, we also pay well above the union wages, yet fluctuation is still high. This is also due to the responsibility that comes with the job. Our employees in the “Cargo” department are the last checkpoints before a piece of air freight goes on a plane.

CFG: What advice would you give to people looking to enter into the air cargo industry? Any particular training they should aim for?

ST: To work in security, you should train according to § 9 of the Aviation Security Act. This enables you to secure mail and freight. A good piece of advice: Before anyone decides to get into this field, they should first do a trial day in a warehouse. It’s not a white collar job – but the task is important. One mistake and disaster could ensue.

CFG: If the air cargo industry were a film/book, what would its title be?

ST: Soar safely above the clouds

Thank you very much, Serife.

If you would like to share your personal air cargo story with our CargoForwarder Global readers, feel free to send your answers to the above questions to cargoforwarderglobal@kopfpilot.at We look forward to shining a spotlight on your job area, views, and experiences.